Returns & Exchanges Policy

At Leading Door Suppliers, we stand behind the quality of our craftsmanship and offer a 30-day return window for all standard-sized doors in their original condition. Please note that custom-made or modified doors are non-refundable unless a manufacturing defect is present.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and photos of the item to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Door for Transit

  Carefully repackage the door in its original protective crate or packaging to ensure it is not damaged during the return shipment.

• 3.
  Schedule a Pickup

  Once your return is approved, we will coordinate with a specialized freight carrier to collect the item directly from your property.

• 4.
  Inspection and Refund

  After our warehouse team inspects the door for damages, your refund will be processed back to your original payment method within 7-10 business days.